SYChong

SYChong starts her career as a quality coordinator, executive, engineer, assistant manager and manager with 20 years of employment service in the manufacturing sector in Malaysia.

She was a team lead in setting up an organization’s quality department, leading a QC team, establishing a quality management system toward ISO 9001 certification, and improving the QMS implementation during maintenance.

She is also involved in various organizational management system establishments, such as ISO 14001, FSC CoC, and EICC/ RBA. Environmental initiative activities include green building (LEED, GBI), green product certification, and LCA.

She understands sweet and bitter how boss/ management, staff and workers feel when introducing new things to an organization.

–> Boss feels burden in terms of cost. Market competitiveness challenge.

–> Middle management feels anxiety because they need to learn new things, implement to fulfil boss targets and communication more to create awareness to the downline.

–> While, workers may feel worried about extra work or job security.

During her employment, she occasionally supported as a consultant in ISO 9001, ISO 14001 project, 3rd-parties ISO certification auditor and 1st-party ISO internal auditor for clients.

She is passionate about QAQC, ISO, data analysis and digital marketing.

Now, she is a full-time ISO auditor, consultant and blog author at NakTraining.com.