to inspect, record and analyse 

product or service quality at your workplace 

The BASIC quality knowledge and tools

To do the RIGHT quality control at the workplace 

The QA/QC Skills fundamental training course includes ALL the basic quality knowledge and tools.

Those who play a role in inspection and control product, service, or process-related activities should join this training.

Quality control activities include checking incoming goods, inspecting in-process products, final checking of finished goods before releasing to a customer, FINAL QUALITY check before handover to a client in services industries. 

Case study & QC Tools template

Practice to become better

During the training session, the trainer will provide case studies and a QC tools template.

It is easier to learn when you are given a chance to practice what you have learned.

It gives participant not only to practice but also get feedback about your answers and improve along.


After taking the training, participants can make use of the QC tools template when back to work

Ready hardcopy training notes 

Helps in taking training key information

Writing down the key information and ideas during training helps you remember them after training.

It is also information material for you to refer to when it is needed. 


Save your time and trouble printing the note.

We print the training notes for you and post them before the training day to your company or house. 

E-Certificate of completion

Evidence of upskilling your QA/QC Skills

A certificate of completion will only issue to the participant with a minimum of 75% attendance.


Apart from this, participating in a case study activity will be considered a criterion for awarding a certificate. It is to ensure you pick up the skills when you carry out those activities.


You can download the e-certificate from our website. E-certificate issued with QR code allows anyone who wants to verify your certificate. It comes in handy when you are applying for a new job.

Who Should Attend:

Employees who in-charge in product, services or process quality control

Inspector, technician, supervisor, leader, and executive are assigned to control the organisation's products, services, or processes.

Seeking to enhance the right, effective and efficient quality control methods.

It will help to solve any unsure or lack of confidence in the checking points, specification, sampling in the quality control process.

Close staff competence gaps in quality control knowledge

Staff with no formal QC education or QC experience.

Enrol them on QA/QC Skills Fundamental Training course to understand their roles and responsibility in quality control and doing the right things in daily works.

Some organisations send their QAQC staff in this course to ensure employees are well trained in quality control knowledge and tools.

And show commitment to clients that management is serious in their quality management.

Individual quality career paths

Career learning in the quality journey has two types.

First, currently work in quality or quality-related job position, who want to learn more to enhance he/her quality management knowledge.

Objectives are to have better work performance in the workplace and get better promotions or positions.

Second, anyone who does not work in QAQC but is thinking of starting a career path in a quality journey.

Enrol in QA/QC Skills Fundamental Training course is a way to show your initiative to prospective companies. The training certificate will help during the interview or competence review session.

1 day training, 4 modules

Time Day One
9.00am ~ 11.00am Modules 1: Quality Mindset
  • You will learn quality assurance and quality control concept
  • and how to plan and achieve product, services or process quality
  • 11.00am ~


    Modules 2: Supplier Quality
  • You learn how to control your incoming goods
  • or contractor, outsource vendor
  • and how to assure their quality
  • 1.30pm ~


    Modules 3: Process Quality
  • You learn how to set quality checkpoints
  • and apply appropriate quality tools
  • 3.30pm ~


    Modules 4: 7 QC Tools
  • You will learn how to use quality control tools to collect and analyses data
  • for you to make any quality improvement judgement and decision
  • check sheet, Pareto diagram and etc.
  • Academic

    • Master of Science (Quality & Productivity Improvement)
    • Bachelor of Science (Environment)

    • ASQ, American Society for Quality Certified Quality Engineer
    • Certified Lead Auditor for ISO 9001, ISO 22000
    • UNIDO Certified ISO 50001 Energy Management System Expert
    • Approved HRDF, Human Resource Development Fund Trainer
    • MPC, Malaysia Productivity Corporation, Certified Productivity Specialist
    • APO, Asian Productivity Organisation Technical Expert
    • Former Malaysia’s ASQ Country Counselor
    • Registered Lego Serious Play Facilitator  
    1 of 1

    Trainer: Alex Yap

    12 Years Employment +

    12 Years Training & Consultancy Experiences

    Alex Yap starts his career as a quality technician, executive, manager, and group manager in 12 years of employment service.

    He understands how quality personnel feel, the obstacle and the challenge of quality issues and improvement. 

    More than 12 years as trainer and consultant towards 16 countries.

    Countries such as Japan, Taiwan, India, Singapore, Thailand, Turkey, Brunei, Fiji etc. He has a chance to work with a variance size of organisations and industries. They are manufacturing, construction, warehouse, hotel, logistic, financial institution etc.

    What Our Participants Say Feedback


    Be confident confident in your implementation

    Back up virtual QA Manager QA Manager

    Small group training. Max 15 pax.

    Next training date

    Sending more than 7 pax for training, contact us to training on your employees’ schedule. Plus, use your company case study for better learning experience.
    Talk to us, either in-house on-site arrangement or in-house online training.
    Talk to us if you prefer training deliver in Malay or Mandarin. It can be arranged for in-company training.

    QA/QC Skills Fundamental Training

    • 1 day training
    • Zoom online 

    • Printed training notes
    • Courier to your office or house before training day

    • e-Certificate of completion
    • Downloadable e-certificate, comes with QR code, allow anyone to verify your certificate 

    • Free Bonus #1 value RM1,200
    • Free 60 mins, 1-on-1 Zoom coaching (value RM1,200)

    • Free Bonus #2 value RM3,000
    • Free Unlimited Q&A support after training (value RM3,000)

    RM1500 RM 800

    *Fee inclusive 8% SST, Government Service Tax.

    Group Discount

    • Group of 2-3 pax discount
    • Group of 4 pax & above discount

    Kindly sign and send back the quote to secure your seats. This is a small group training with a maximum of 15 pax. Seats are allocated on a first-come, first-served basis.

    Extension of PSMB Act 2001, effective 1 March 2021, company with 10 (ten) or more Malaysian’s employees is MANDATORY to register with HRD Corp. Company will need to pay the monthly levy at the rate of 1% of the monthly salary of employees as an additional training budget for employers. Click here to learn more. 

    The QA/QC Skills Fundamental Training Course is approved under the SBL KHAS scheme program (code#1000130744). We will provide the necessary documents for the company to log in HRD website to apply for the SBL-KHAS claim.


    With direct payment from HRDF funds to us, the company does not need to pay for the training from its cash flow. 


    Enrol now to close your employees’ quality skills’ competency gaps! Reduce any unnecessary quality complaint cost as soon as possible at your organisation.

    A company must apply for a grant at least one (1) day before the training date.

    Learn more Step-by-step to submit a grant application via eTRiS.

    The company does not register with HRD Corp or with insufficient HRDF funds. We will issue a quotation for you to reserve your seats and lock for the bonuses.


    Enrol now to skill up employees in quality essential knowledge and tools! Improve product, service or process quality without delay at your company.

    Download the


    CALENDAR 2024

    ( PDF)

    for easy reference !

    training dates 

    updated on 12-Jun-2024

    click to direct download

    Jun ~ Dec 2024 

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