
Basic QUALITY SKILLS
to inspect, record and analyse
product or service quality at your workplace
The BASIC quality knowledge and tools
To do the RIGHT quality control at the workplace
The QA/QC Skills fundamental training course includes ALL the basic quality knowledge and tools.
Those who play a role in inspection and control product, service, or process-related activities should join this training.
Quality control activities include checking incoming goods, inspecting in-process products, final checking of finished goods before releasing to a customer, FINAL QUALITY check before handover to a client in services industries.
Case study & QC Tools template
Practice to become better
During the training session, the trainer will provide case studies and a QC tools template.
It is easier to learn when you are given a chance to practice what you have learned.
It gives participant not only to practice but also get feedback about your answers and improve along.
After taking the training, participants can make use of the QC tools template when back to work.
Ready hardcopy training notes
Helps in taking training key information
Writing down the key information and ideas during training helps you remember them after training.
It is also information material for you to refer to when it is needed.
Save your time and trouble printing the note.
We print the training notes for you and post them before the training day to your company or house.
E-Certificate of completion
Evidence of upskilling your QA/QC Skills
A certificate of completion will only issue to the participant with a minimum of 75% attendance.
Apart from this, participating in a case study activity will be considered a criterion for awarding a certificate. It is to ensure you pick up the skills when you carry out those activities.
You can download the e-certificate from our website. E-certificate issued with QR code allows anyone who wants to verify your certificate. It comes in handy when you are applying for a new job.
Who Should Attend:
Employees who in-charge in product, services or process quality control
Inspector, technician, supervisor, leader, and executive are assigned to control the organisation's products, services, or processes.
Seeking to enhance the right, effective and efficient quality control methods.
It will help to solve any unsure or lack of confidence in the checking points, specification, sampling in the quality control process.
Close staff competence gaps in quality control knowledge
Staff with no formal QC education or QC experience.
Enrol them on QA/QC Skills Fundamental Training course to understand their roles and responsibility in quality control and doing the right things in daily works.
Some organisations send their QAQC staff in this course to ensure employees are well trained in quality control knowledge and tools.
And show commitment to clients that management is serious in their quality management.
Individual quality career paths
Career learning in the quality journey has two types.
First, currently work in quality or quality-related job position, who want to learn more to enhance he/her quality management knowledge.
Objectives are to have better work performance in the workplace and get better promotions or positions.
Second, anyone who does not work in QAQC but is thinking of starting a career path in a quality journey.
Enrol in QA/QC Skills Fundamental Training course is a way to show your initiative to prospective companies. The training certificate will help during the interview or competence review session.
1 day training, 4 modules
Time | Day One |
---|---|
9.00am ~ 11.00am | Modules 1: Quality Mindset |
11.00am ~ 12.30pm | Modules 2: Supplier Quality |
1.30pm ~ 3.00pm | Modules 3: Process Quality |
3.30pm ~ 5.00pm | Modules 4: 7 QC Tools |

Academic
- Master of Science (Quality & Productivity Improvement)
Bachelor of Science (Environment)
- ASQ, American Society for Quality Certified Quality Engineer
- Certified Lead Auditor for ISO 9001, ISO 22000
- UNIDO Certified ISO 50001 Energy Management System Expert
- Approved HRDF, Human Resource Development Fund Trainer
- MPC, Malaysia Productivity Corporation, Certified Productivity Specialist
- APO, Asian Productivity Organisation Technical Expert
- Former Malaysia’s ASQ Country Counselor
- Registered Lego Serious Play Facilitator
Trainer: Alex Yap
12 Years Employment +
12 Years Training & Consultancy Experiences
Alex Yap starts his career as a quality technician, executive, manager, and group manager in 12 years of employment service.
He understands how quality personnel feel, the obstacle and the challenge of quality issues and improvement.
More than 12 years as trainer and consultant towards 13 countries.
Countries such as Japan, Taiwan, India, Colombia, Turkey, Brunei, Fiji etc. He has a chance to work with a variance size of organisations and industries. They are manufacturing, construction, warehouse, hotel, logistic, financial institution etc.
What Our Participants Say Feedback
The activity/question make me easier to understand and give me a rough idea for me to apply.
New skills of identify problems
I like that there are exercises after a topic learned. It benefited me that the things that I have learned can be applied immediately on my job.
New ideas in problem solving
Clearer idea on how to start recording & QA/QC at out central kitchen.
Learning more about QAQC, because improve my skill in oil & gas.
Saya boleh guna ilmu ini dalam perkerjaan saya.
Easy to understand. Have learned more details about QA/QC from this training.
Clear example and situation which lead to better understanding.
More understanding on how to analyse data
The training was excellent.
The method to solve quality/ inconsistency issue
Be confident confident in your implementation
As a participant, we pay attention and learn in training day. But sometimes, when back to the workplace and want to apply what has learned, we may lack confidence in execution.
We, as you before understand every case is unique. We provide a 60 minutes one-on-one coaching session via Zoom (worth RM 1,200) with you after training to support your and clear your doubt in your execution.
This bonus will pull off anytime. Enrol now to secure a one-on-one Zoom coaching session now!
Back up virtual QA Manager QA Manager
Do you want a quality expert always be ready for you to ask if you have anything unsure or need confirmation? We hear you; participants can ask unlimited questions regards to train topic after training via WhatsApp.
Yes, it's unlimited Q&A. We want you to be worry-free and be your backup to succeed in your quality journey career.
Grab this opportunity and click enrol to secure your virtual QA manager now!
Training Date
Small group training. Max 15 pax.
Training Mode
Sending more than 7 pax for training, contact us to training on your employees’ schedule. Plus, use your company case study for better learning experience.
Talk to us, either in-house on-site arrangement or in-house online training.
Language
Talk to us if you prefer training deliver in Malay or Mandarin. It can be arranged for in-company training.
QA/QC Skills Fundamental Training
- 1 day training
- Printed training notes
- e-Certificate of completion
- Bonus 1 worth RM1,200 (limited offer)
- Bonus 2 worth RM3,000(limited offer)
Zoom online
Courier to your office or house before training day
Downloadable e-certificate, comes with QR code, allow anyone to verify your certificate
60 mins, 1-on-1 Zoom coaching (worth RM1,200)
Unlimited Q&A support after training (worth RM3,000)
Group Discount
- 2-3 pax for 10% discount
- 4 pax and above for a 15% discount
How to Enrol ?
- 1. Request a Training Quote, sign & send it back to us.
- 2. Apply for HRD Grant/ Request an Invoice for non-HRD.
- 3. Provide Participants' Details for the delivery of printed training notes.
Kindly sign and send back the quote to secure your seats. This is a small group training with a maximum of 15 pax. Seats are allocated on a first-come, first-served basis.

Extension of PSMB Act 2001, effective 1 March 2021, company with 10 (ten) or more Malaysian’s employees is MANDATORY to register with HRD Corp. Company will need to pay the monthly levy at the rate of 1% of the monthly salary of employees as an additional training budget for employers. Click here to learn more.
The QA/QC Skills Fundamental Training Course is approved under the SBL KHAS scheme program (code#1000130744). We will provide the necessary documents for the company to log in HRD website to apply for the SBL-KHAS claim.
With direct payment from HRDF funds to us, the company does not need to pay for the training from its cash flow.
Enrol now to close your employees’ quality skills’ competency gaps! Reduce any unnecessary quality complaint cost as soon as possible at your organisation.
A company must apply for a grant at least one (1) day before the training date.
Learn more Step-by-step to submit a grant application via eTRiS.
The company does not register with HRD Corp or with insufficient HRDF funds. We will issue a quotation for you to reserve your seats and lock for the bonuses.
Enrol now to skill up employees in quality essential knowledge and tools! Improve product, service or process quality without delay at your company.