Essential QUALITY SKILLS
to diagnose, solve and improve
product or service quality issues at your workplace
The MUST-HAVE quality knowledge and tools
To close your, ‘I don’t know‘ gap at the workplace
The QA/QC Skills training course is designed to include ALL the essential quality knowledge and tools.
Anyone that plays a role in dealing with product, service or process quality-related activities should join the training.
Quality-related activities include setting up quality control checkpoints, ensuring the company’s product or service quality, improving and enhancing product or service quality level, and solving quality issues such as complaints, reject, scrap, etc.
Case study & QC Tools template
Practice makes learning more effective
Along with the training session, the trainer will provide case studies with a ready-to-use QC tools template.
The participant will ask to use the QC tools template in the case studies activities. Any mistakes or questions that arise during the case studies activities will be discussed. It will make the learning more effective.
After the training, participants can use the QC tools template IMMEDIATELY for data collection and analysis at the workplace.
Printed hardcopy training notes
Always a better learning material
Printed training notes will help you write down any key information, ideas, example, or important notes during the training session.
We take care of your printing work. The printed hardcopy of QA/QC Skills Training notes will be courier to your company or house a week before the training day.
E-Certificate of completion
Proof of upskilling in your QA/QC Skills
Certificate of completion only will be issued to the participant with a minimum of 75% attendance.
Apart from it, participating in case studies activities will be considered in certificate issuing—the course designed for you to pick up the skills when you ‘do’ the activities.
Electronic certificate of completion issue comes with QR code. It is allowed anyone to verify your certificate was genuine. It’s a plus point to your future interviewer.
Who Should Attend:
Employees who in-charge in improve product, services or process quality
Technician, supervisor, executive or manager assigned to take care of organisation product, services or process quality issues.
Seek an answer on how to control product, service or process quality. There are no clues on what to check, when to check, and how to make judgments to improve quality and solve quality issues.
Qualifying staff in quality skills
Staff with insufficient competence on appropriate quality knowledge and tools or experience. Sending them to QA/QC Skills Training course is one action taken to close their competence gaps.
Some organisations ensure employees doing work affect the product or services quality are well trained with essential quality control knowledge and tools. It demonstrates the management commitment to Customer Focus.
Personal quality career development
Career learning in the quality journey has two types.
First, currently work in quality or quality-related job position, who want to learn more to enhance he/her quality management knowledge.
Objectives are to solve workplace challenges and get better promotions or position.
Second, a rookie in QA/QC but thinking to start a career path in a quality journey.
Joining the QA/QC Skills Training course is one way to show your commitment to prospective companies. The training certificate will help during the interview or training competence review session.
2 days training, 8 modules
| Time | Day One | Day Two |
|---|---|---|
| 9.00am ~ 11.00am | Modules 1: Quality Mindset | Modules 5: Measuring Quality |
| 11.00am ~ 12.30pm | Modules 2: Supplier Quality | Modules 6: Solving Quality Problems |
| 1.30pm ~ 3.00pm | Modules 3: Process Quality | Modules 7: New Quality Tools |
| 3.30pm ~ 5.00pm | Modules 4: 7 QC Tools | Modules 8: Improving Quality Performance |
Academic
- Master of Science (Quality & Productivity Improvement)
Bachelor of Science (Environment)
- ASQ, American Society for Quality Certified Quality Engineer
- Certified Lead Auditor for ISO 9001, ISO 22000
- UNIDO Certified ISO 50001 Energy Management System Expert
- Approved HRDF, Human Resource Development Fund Trainer
- MPC, Malaysia Productivity Corporation, Certified Productivity Specialist
- APO, Asian Productivity Organisation Technical Expert
- Former Malaysia’s ASQ Country Counselor
- Registered Lego Serious Play Facilitator
Trainer: Alex Yap
12 Years Employment +
12 Years Training & Consultancy Experiences
Alex Yap starts his career as a quality technician, executive, manager, and group manager in 12 years of employment service.
He understands how quality personnel feel, the obstacle and the challenge of quality issues and improvement.
More than 12 years as trainer and consultant towards 13 countries.
Countries such as Japan, Taiwan, India, Colombia, Turkey, Brunei, Fiji etc. He has a chance to work with a variance size of organisations and industries. They are manufacturing, construction, warehouse, hotel, logistic, financial institution etc.
What Our Participants
Small group training. Max 15 pax.
Sending more than 7 pax for training, contact us to training on your employees’ schedule. Plus, use your company case study for better learning experience.
Talk to us, either in-house on-site arrangement or in-house online training.
Talk to us if you prefer training deliver in Malay or Mandarin. It can be arranged for in-company training.
QA/QC Skills Advanced Training
- 2 days training
- Printed training notes
- e-Certificate of completion
- Free Bonus #1 value RM1,200
- Free Bonus #2 value RM3,000
Zoom online
Courier to your office or house before training day
Downloadable e-certificate, comes with QR code, allow anyone to verify your certificate
Free 60 mins, 1-on-1 Zoom coaching (value RM1,200)
Free Unlimited Q&A support after training (value RM3,000)
Group Discount
- 2-3 pax for 10% discount
- 4 pax and above for a 15% discount
Kindly sign and send back the quote to secure your seats. This is a small group training with a maximum of 15 pax. Seats are allocated on a first-come, first-served basis.
Extension of PSMB Act 2001, effective 1 March 2021, company with 10 (ten) or more Malaysian’s employees is MANDATORY to register with HRD Corp. Company will need to pay the monthly levy at the rate of 1% of the monthly salary of employees as an additional training budget for employers. Click here to learn more.
The QA/QC Skills Advanced Training Course is approved under the SBL KHAS scheme program (code#1000138911). We will provide the necessary documents for the company to log in HRD website to apply for the SBL-KHAS claim.
With direct payment from HRDF funds to us, the company does not need to pay for the training from its cash flow.
Enrol now to close your employees’ quality skills’ competency gaps! Reduce any unnecessary quality complaint cost as soon as possible at your organisation.
A company must apply for a grant at least one (1) day before the training date.
Learn more Step-by-step to submit a grant application via eTRiS.
The company does not register with HRD Corp or with insufficient HRDF funds. We will issue a quotation for you to reserve your seats and lock for the bonuses.
Enrol now to skill up employees in quality essential knowledge and tools! Improve product, service or process quality without delay at your company.
