Internal Auditor Mandatory AUDIT SKILLS  

to create audit questions, to do an interview  

to collect audit evidence and write audit findings 

A SKILLS for quality management system internal auditor

To EASY conduct an ISO 9001 internal audit

The ISO 9001 Internal Audit training course is designed with hands-on scenarios,
role-play and mock audit for participants to pick up the audit skills quickly.
Internal audit activities include preparing an audit checklist used as a guide during the interview,
verifying evidence, which evidence needs to write down, preparing an audit report,
and judging that it fulfils requirements or non-conformance (mean: not ok).

Scenarios & Role Play 

Learn by experience it

The trainer will provide the scenarios that allow participants to practise their audit skills in the training session. 
Participants should have FUN in the role-play mock audit. Unknowingly, participants will learn the new audit skills.
Trainer comments in different scenarios and role-play activities will be the value-added takeaway for participants.
We always learn more and remember when we did the imperfect implementation.

We print the training notes 

and post it to you 

The training is in LIVE online. But we still want to print the training notes and post them to your office or house

We believe the participants will learn more effectively by referring to the hardcopy training note in the training session. Seeing, hearing, participating, and writing is excellent combination during learning. 

Save your time and just waiting the printed training note delivered to you before the training date. 

e-Certificate of completion

Show to your external auditor 

Certificates of completion will only be issued to those who have attended at least 75% of the course.

Besides, participating in the roles play, and scenario activities are also the criteria for awarding a certificate. It is to make sure that the participant ‘LEARN‘. 

E-certificate will issue at the end of the training day. Participants can download it from our website.

QR code is available to allow anybody that wants to verify the certificate

Who Should Attend:

Employees who assign as ISO 9001 internal auditors

Admin, document controller/ DCC, executive, engineer, and manager that is newly appointed as internal auditors.

They will seek to know how to conduct ISO 9001 internal audit. And provide evidence to show that the internal auditors were trained and competent in conducting an audit.

Re-train to recharge existing ISO 9001 internal auditors

Staff come and go. Over a year, some auditors resigned and is a need to re-appoint new internal auditors.

Usually, the company will include the existing internal auditors in the in-house training to recharge them, especially those who trained long ago.

2 days training, 8 modules

Time Day One Day Two
9.00am ~ 11.00am Modules 1: QMS Fundamental
  • You will learn the history of ISO 9001
  • and ISO 9001:2015 requirement clauses
  • Modules 5: Execute Internal Audit
  • You will learn the audit techniques
  • how to ask questions, how to sample
  • and collect audit evidence
  • 11.00am ~


    Modules 2: Understand Internal Audit
  • You will learn the audit terminology
  • and the purpose of having an internal audit
  • Modules 6: Report Audit Findings
  • You will learn how to write the audit evidence
  • including writing a non-conformance statement
  • 1.30pm ~


    Modules 3: Prepare Internal Audit
  • You will learn how to select internal auditors
  • plan and schedule an internal audit
  • Modules 7: Answered CAR/NCR
  • You will learn how to review the replied CAR/NCR
  • is it acceptable or not
  • *CAR: Corrective Action Report
  • *NCR: Non-Conformance Report
  • 3.30pm ~


    Modules 4: Create Audit Checklist
  • You will learn the roles and responsibilities as an internal auditor
  • prepare questions to ask in the audit
  • Modules 8: Follow up CAR/NCR
  • You will learn how to audit to verify the corrective action
  • and write the report to close the CAR/NCR
  • Academic

    • Master of Science (Quality & Productivity Improvement)
    • Bachelor of Science (Environment)

    • ASQ, American Society for Quality Certified Quality Engineer
    • Certified Lead Auditor for ISO 9001, ISO 22000
    • UNIDO Certified ISO 50001 Energy Management System Expert
    • Approved HRDF, Human Resource Development Fund Accredited Trainer
    • MPC, Malaysia Productivity Corporation, Certified Productivity Specialist
    • APO, Asian Productivity Organisation Technical Expert
    • Former Malaysia’s ASQ Country Counselor
    • Registered Lego Serious Play Facilitator  
    1 of 1

    Trainer: Alex Yap

    12 Years Employment +

    12 Years Training & Consultancy Experiences

    Alex Yap starts his career as a quality technician, executive, manager, and group manager in 12 years of employment service. 

    He was an internal audit team lead in conducting ISO 9001 internal audit. He also helps organisations conduct their internal audit. And as 3rd parties (certification audit) auditor.

    He understands how the internal auditors and auditees feel, the worry, and the unsure in fulfilling ISO 9001 requirements.

    More than 12 years as trainer and consultant towards 16 countries.

    Countries such as Japan, Taiwan, India, Singapore, Turkey, Brunei, Fiji, Thailand etc. He has a chance to work with a variance size of organisations and industries. They are manufacturing, construction, warehouse, hotel, logistic, financial institution etc. 

    What Our Participants Say Feedback


    Be sure Be sure before conducting an audit

    Addressing Your Scenario Cases Your Scenario Cases

    Small group training. Max 15 pax.

    Next training date

    Sending more than 6 pax for training, contact us to training on your employees’ schedule. Plus, use your company case study for better learning experience.
    Talk to us, either in-house on-site arrangement or in-house online training.
    Talk to us if you prefer training deliver in Malay or Mandarin. It can be arranged for in-company training.

    ISO 9001:2015 Internal Audit Training

    • 2 days training
    • Zoom online 

    • Printed training notes
    • Courier to your office or house before training day

    • e-Certificate of completion
    • Downloadable e-certificate, comes with QR code, allow anyone to verify your certificate 

    • Free Bonus 1 worth RM1,200
    • 60 mins, 1-on-1 Zoom coaching (value RM1,200)

    • Free Bonus 2 value RM3,000
    • Free Unlimited Q&A support after training (value RM3,000)

    RM 1,400

    *Fees may subject to 8% Government Service Tax.

    Group Discount

    • 2-3 pax for 10% discount
    • 4 pax and above for a 15% discount

    Kindly sign and send back the quote to secure your seats. This is a small group training with a maximum of 15 pax. Seats are allocated on a first-come, first-served basis.

    Extension of PSMB Act 2001, effective 1 March 2021, company with 10 (ten) or more Malaysian’s employees is MANDATORY to register with HRD Corp. Company will need to pay the monthly levy at the rate of 1% of the monthly salary of employees as an additional training budget for employers. Click here to learn more. 

    The ISO 9001:2015 Internal Audit Training Course is approved under the SBL KHAS scheme program (code#1000137684). We will provide the necessary documents for the company to log in HRD website to apply for the SBL-KHAS claim.


    With direct payment from HRDF funds to us, the company does not need to pay for the training from its cash flow. 


    Enrol now to provide evidence of competency to newly appointed internal auditors ! Prevent any unnecessary audit findings from ISO 9001 auditors.

    A company must apply for a grant at least one (1) day before the training date.

    Learn more Step-by-step to submit a grant application via eTRiS.

    The company does not register with HRD Corp or with insufficient HRDF funds. We will issue a quotation for you to reserve your seats and lock for the group discount


    Enrol now to train the mandatory audit skill for the new internal auditors! 

    Download the


    CALENDAR 2024

    ( PDF)

    for easy reference !

    training dates 

    updated on 13-Apr-2024

    click to direct download

    May ~ Nov 2024 

    Please be informed that our office will be closed from February 8th to 15th, 2024, for Chinese New Year.

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