
Internal Auditor Mandatory AUDIT SKILLS
to create audit questions, to do an interview
to collect audit evidence and write audit findings
A SKILLS for quality management system internal auditor
To EASY conduct an ISO 9001 internal audit
The ISO 9001 Internal Audit training course is designed with hands-on scenarios,
role-play and mock audit for participants to pick up the audit skills quickly.
Internal audit activities include preparing an audit checklist used as a guide during the interview,
verifying evidence, which evidence needs to write down, preparing an audit report,
and judging that it fulfils requirements or non-conformance (mean: not ok).
Scenarios & Role Play
Learn by experience it
The trainer will provide the scenarios that allow participants to practise their audit skills in the training session.
Participants should have FUN in the role-play mock audit. Unknowingly, participants will learn the new audit skills.
Trainer comments in different scenarios and role-play activities will be the value-added takeaway for participants.
We always learn more and remember when we did the imperfect implementation.
We print the training notes
and post it to you
The training is in LIVE online. But we still want to print the training notes and post them to your office or house.
We believe the participants will learn more effectively by referring to the hardcopy training note in the training session. Seeing, hearing, participating, and writing is excellent combination during learning.
Save your time and just waiting the printed training note delivered to you before the training date.
e-Certificate of completion
Show to your external auditor
Certificates of completion will only be issued to those who have attended at least 75% of the course.
Besides, participating in the roles play, and scenario activities are also the criteria for awarding a certificate. It is to make sure that the participant ‘LEARN‘.
E-certificate will issue at the end of the training day. Participants can download it from our website.
QR code is available to allow anybody that wants to verify the certificate.
Who Should Attend:
Employees who assign as ISO 9001 internal auditors
Admin, document controller/ DCC, executive, engineer, and manager that is newly appointed as internal auditors.
They will seek to know how to conduct ISO 9001 internal audit. And provide evidence to show that the internal auditors were trained and competent in conducting an audit.
Re-train to recharge existing ISO 9001 internal auditors
Staff come and go. Over a year, some auditors resigned and is a need to re-appoint new internal auditors.
Usually, the company will include the existing internal auditors in the in-house training to recharge them, especially those who trained long ago.
2 days training, 8 modules
Time | Day One | Day Two |
---|---|---|
9.00am ~ 11.00am | Modules 1: QMS Fundamental | Modules 5: Execute Internal Audit |
11.00am ~ 12.30pm | Modules 2: Understand Internal Audit | Modules 6: Report Audit Findings |
1.30pm ~ 3.00pm | Modules 3: Prepare Internal Audit | Modules 7: Answered CAR/NCR |
3.30pm ~ 5.00pm | Modules 4: Create Audit Checklist | Modules 8: Follow up CAR/NCR |

Academic
- Master of Science (Quality & Productivity Improvement)
Bachelor of Science (Environment)
- ASQ, American Society for Quality Certified Quality Engineer
- Certified Lead Auditor for ISO 9001, ISO 22000
- UNIDO Certified ISO 50001 Energy Management System Expert
- Approved HRDF, Human Resource Development Fund Accredited Trainer
- MPC, Malaysia Productivity Corporation, Certified Productivity Specialist
- APO, Asian Productivity Organisation Technical Expert
- Former Malaysia’s ASQ Country Counselor
- Registered Lego Serious Play Facilitator
Trainer: Alex Yap
12 Years Employment +
12 Years Training & Consultancy Experiences
Alex Yap starts his career as a quality technician, executive, manager, and group manager in 12 years of employment service.
He was an internal audit team lead in conducting ISO 9001 internal audit. He also helps organisations conduct their internal audit. And as 3rd parties (certification audit) auditor.
He understands how the internal auditors and auditees feel, the worry, and the unsure in fulfilling ISO 9001 requirements.
More than 12 years as trainer and consultant towards 13 countries.
Countries such as Japan, Taiwan, India, Columbia, Turkey, Brunei, Fiji etc. He has a chance to work with a variance size of organisations and industries. They are manufacturing, construction, warehouse, hotel, logistic, financial institution etc.
What Our Participants Say Feedback
The activity was very good for our staff who not so familiar to iso details and requirements
The way the trainer engaged with us was great. And I love the exercises and games too.. so practical.
Sharing of examples and case studies. Can understand and help me to enhance my internal auditor skill
New experience training by zoom and answering questions by QR code. More knowledge about internal audits and able to practice for future audits.
Trainer responds to every single question, and he is knowledgeable.
To understand the important clauses of ISO and the practical notes on how to apply during internal audit.
Easy to understand and very clear on how to conduct and write the report for internal audit.
Like the way, the trainer came up with all the Q&A questions to engage with the audience. Able to understand and easy to communicate with the trainer
The presentation of each topic was clear. This training was given me extra knowledge on how the internal audit is carried out.
Two way communication with the trainer. Activity & exercise were provided for easy to understand.
I know how to do the internal audit after this training.
Allows me to understand more deeply before I joined the online training.
This training is helpful for me to understand the ISO and audit process and how it works in an easy way. I would like to join again if there is more training like this in future 🙂
The trainer is very knowledgeable and answered all the questions. Whole course is very engaging with lots of interactive activity. Have deeper understanding and enhanced my auditing skill. Definitely will recommend to my colleagues.
The hands on assessment is good that allow me to learn how to start the internal audit. Overall good, printed notes receive before the training which helped to ease the training!
It cleared all my doubts and has given confidence to carry out my internal audit
The way information being shared is very understandable
The training notes make me easier to jot down
Really interesting and easy for me to understand trough out the process
The module is easy to understand and clear. The trainer has great personality and easy going.
On the internal audit, how to prepare as and auditee and auditor
Trainer know how to communicate with participant and knowledgeable in this course
I gain knowledge on ISO 9001 & can prepare myself to become an internal auditor.
The trainer Alex explained everything in easy way and make me understand everything easily. This training make me more confident to become internal auditor.
The trainer explain the content very clear in simple words for beginner to understand
Every explanation has a clear example and better understanding
Exposed me to new knowledge and practices. Also the trainers delivered very well.
Be sure Be sure before conducting an audit
On training day, we pay attention and participate in learning new knowledge. Somehow, when we want to apply it at the workplace, we may need someone to review it to be sure.
We went through this process and knew what participants needed. We provide a 60 minutes one-on-one coaching session via Zoom (worth RM 1,200) to support participants after the training. Let's participate can smoothly complete the internal audit.
Send your newly appointed internal auditor now!
Addressing Your Scenario Cases Your Scenario Cases
The trained internal auditor may encounter different scenarios not discussed during the training. E.g. incomplete evidence sighted, no signature, wrong revision, etc.
Every case is unique, which participants need a second opinion or guide. Do not worry, WhatsApp us and ask.
Participants can ask unlimited questions after training for any internal audit topics related questions.
Enrol your internal auditor candidates now!
Training Date
Small group training. Max 15 pax.
Training Mode
Sending more than 5 pax for training, contact us to training on your employees’ schedule. Plus, use your company case study for better learning experience.
Talk to us, either in-house on-site arrangement or in-house online training.
Language
Talk to us if you prefer training deliver in Malay or Mandarin. It can be arranged for in-company training.
ISO 9001:2015 Internal Audit Training
- 2 days training
- Printed training notes
- e-Certificate of completion
- Free Bonus 1 worth RM1,200
- Free Bonus 2 value RM3,000
Zoom online
Courier to your office or house before training day
Downloadable e-certificate, comes with QR code, allow anyone to verify your certificate
60 mins, 1-on-1 Zoom coaching (value RM1,200)
Free Unlimited Q&A support after training (value RM3,000)
Group Discount
- 2-3 pax for 10% discount
- 4 pax and above for a 15% discount
How to Enrol ?
- 1. Request a Training Quote, sign & send it back to us.
- 2. Apply for HRD Grant/ Request an Invoice for non-HRD.
- 3. Provide Participants' Details for the delivery of printed training notes.
Kindly sign and send back the quote to secure your seats. This is a small group training with a maximum of 15 pax. Seats are allocated on a first-come, first-served basis.

Extension of PSMB Act 2001, effective 1 March 2021, company with 10 (ten) or more Malaysian’s employees is MANDATORY to register with HRD Corp. Company will need to pay the monthly levy at the rate of 1% of the monthly salary of employees as an additional training budget for employers. Click here to learn more.
The ISO 9001:2015 Internal Audit Training Course is approved under the SBL KHAS scheme program (code#1000137684). We will provide the necessary documents for the company to log in HRD website to apply for the SBL-KHAS claim.
With direct payment from HRDF funds to us, the company does not need to pay for the training from its cash flow.
Enrol now to provide evidence of competency to newly appointed internal auditors ! Prevent any unnecessary audit findings from ISO 9001 auditors.
A company must apply for a grant at least one (1) day before the training date.
Learn more Step-by-step to submit a grant application via eTRiS.
The company does not register with HRD Corp or with insufficient HRDF funds. We will issue a quotation for you to reserve your seats and lock for the group discount.
Enrol now to train the mandatory audit skill for the new internal auditors!