• Master of Science (Quality & Productivity Improvement)
  • Bachelor of Science (Environment)

  • ASQ, American Society for Quality Certified Quality Engineer
  • Certified Lead Auditor for ISO 9001, ISO 22000
  • UNIDO Certified ISO 50001 Energy Management System Expert
  • Approved HRDF, Human Resource Development Fund Accredited Trainer
  • MPC, Malaysia Productivity Corporation, Certified Productivity Specialist
  • APO, Asian Productivity Organisation Technical Expert
  • Former Malaysia’s ASQ Country Counselor
  • Registered Lego Serious Play Facilitator
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12 Years of Work Experience in QAQC, ISO 9001, Kaizen

12 Years as Trainer & Consultant

Alex Yap starts his career as a quality technician, executive, manager and group manager with 12 years of employment service in the manufacturing sector in Malaysia.

He was involved in process validation, cost reduction initiatives, and supplier quality management (SQM) programs.

He also acts as a team lead in ISO 9001 and TS 16949 certifications. Project in 5S housekeeping, Kaizen blitz, LEAN and using the Taguchi method to identify process parameters to improve product quality control.  

With his hands-on experience, he knows the challenges in handling quality issues and new project implementation, how workers react to change, how team leaders feel when reporting to bosses, etc. 

He started his trainer and consultant journey in 2010 — another 12 years of technical and management skills in training and consultancy.

Focus areas are QAQC, ISO 9001, ISO 14001, 5S implementation, Kaizen implementation, LEAN implementation, Green productivity and MFCA (Material Flow Cost Accounting) in material cost reduction.

He has worked with various organizations and industries in his training and consultancy career. Train and provide consultancy to participants from 16 countries, Japan, Singapore, Thailand, Vietnam, Taiwan, India, Columbia, Turkey, Brunei, Fiji, etc.

On top of his manufacturing background, he extends his experience during consultancy work in construction, warehouse, hotel, logistic, finance institutions, airline catering, trading, travel agency, workforce recruitment agency, plantations, FMCG (Fast-Moving Consumer Goods) etc.

His hobby is reading. He likes computer gadgets and aircraft models.

Now, he is a full-time trainer and consultant at

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